OurTime was launched by People Media in 2011; People Media is the sister company to Match.com and OkCupid. People Media is operated by IAC along with more than 150 brands and products. People Media is one of the top companies that provides online dating services to singles across different demographics. People Media currently oversees 28 dating sites, including Ourtime.com, BlackPeopleMeet.com, and SingleParentMeet.com.
OurTime was created by combining memberships between People Media’s SeniorPeopleMeet.com and SeniorsMeet.com. As a result, OurTime has more than one million active members, leading one of the largest online dating communities that services singles over the age of 50.
OurTime was specifically designed to service singles over 50 looking to form new friendships, relationships, or meet a marriage partner. OurTime takes pride in their services, and guarantees their members of finding what they are looking for, due to their large member demographics and community who share similar interests that can only be shared amongst this age group.
|Members from the U.S.||1,500,000|
|Active weekly members||180,000|
|Visits a month worldwide||8 million|
|Visits a month from the U.S.||7.7 million|
OurTime services both heterosexual and homosexual singles over the age of 50. OurTime claims to have over 1 million users, making them the largest online dating site that services this age demographic. OurTime is available in the U.S. and Canada. OurTime also has a UK counterpart with the same name, but is owned by Match Group instead of People Media. The UK counterpart services a great percentage of members residing in the United Kingdom and other countries like France and Ireland. Members who participate on OurTime’s dating site are usually divorced, widowed, separated, or single individuals looking to find a special someone.
OurTime’s gender disparity is pretty even, with women making up 55% of the members and men 45%. This 10% difference in member disparity increases the chances of members potentially finding a match. Members on OurTime appear to be pretty dedicated, with 180,000 active members logging into their account a week, and over 8 million visits to the site each month. The U.S. alone has 1,500,000 members and over 7.7 million visits a month.
According to OurTime, A.A.R.P. statistics indicate that there are 85 million baby boomers in North America, and 30% of them are single. Out of the 30% of single baby boomers, 63% are actively dating. With statistics like this, it is no wonder that dating sites like OurTime, will continue to gain popularity and grow its online dating community.
Creating a Profile
Creating a Profile on OurTime can take a little longer to complete, but it is very easy compared to other dating sites. The format of completing the account is a step by step format, only displaying certain questions at a time. This makes it easy but a little time consuming to complete, perhaps the reason for the step-by-step format is to facilitate the account process for an older age group.
To begin creating a profile you have to first indicate your gender and sexual preference such as, I’m a man seeking women, I’m a woman seeking men, I’m a man seeking men, or I’m a woman seeking women. The user is then asked to indicate their country, U.S. or Canada, and their zip code. By providing this information, OurTime will be able to provide the user with suitable matches.
The user is also asked to create a First Name or Username and a Password. The user is able to use hyphens and apostrophes in their username and their password must be between 4-16 characters. The user has to also indicate their date of birth.
The user is also asked to enter their email address but a verification email code is not required to continue, unlike other dating sites. The user also has to upload a photo of themselves; otherwise, the user cannot proceed. OurTime does not verify the photo like other dating sites. Members can upload up to 30 photos. OurTime highly encourages its’ members to upload many photos, as profiles with photos get 10 times more messages than those without photos. The user will also be asked to write about themselves, this information will be displayed on their profile. The user can use up to 200 characters maximum to share who they are and what they are looking for, this information can later be changed or updated as well.
The user is then asked questions as to what their personal preferences are, such as, which do you prefer? Porch or balcony? Which do you prefer? Blonde or brunette? Which do you prefer? Movies or a play? This information is also used to find appropriate matches. The user will then have the option to upgrade to a paid subscription, but it can be overlooked and you can begin exploring your dating profile instantly.
OurTime also provides additional questions that the user can choose to answer after completing their account, to inform others more about themselves. Some of the additional questions include, what their religion is, education level, their body type, if they have children, whether they enjoy cooking, if they consider themselves romantic, if they are punctual, what their top interests are etc. These additional questions and options are great tools that allow users to go as in depth as they want about themselves. If the member chooses to answer these questions, they will provide some insight as to who they are, making it easier for other matches to determine whether they are compatible or not.
Using the Site
OurTime makes it easy for its members to use their dating site. The layout and design are easy to read and maneuver. As soon as you log in, the user has access to tabs on top of the profile page and options on the left side of the page. OurTime also displays other members’ profiles one at a time, and you have the option of passing or liking their profile. OurTime also provides a smaller list of members’ that are online and available to chat on the right side of the page. You can also search members by using filters.
One neat thing about the site is that it notifies you of who is viewing your profile in that moment, even if it is multiple profiles viewing it at the same time, and it gives you the option of viewing them too. Another neat option that OurTime provides to its members are conversation starters in case you are not sure what to talk about with other members. OurTime also provides questions that members can select to send to other members that have sent them messages. Members can choose up to four questions, such as, how would you describe your personal fashion style? Or, what is your all time favorite movie? And why? These options are great for members who are a bit shy and need a little push to start conversing with others.
OurTime also has an events tab where members can view upcoming events in their area. It provides a brief description of the event, along with the cost, date, time, and location. These events are opportunities for members to meet each other in person.
A downside to OurTime is that users are not able to view messages, flirts, or people who have liked their photos if they are not paying a subscription. The only feature that is available to see at no cost is the Views tab, where the user can see all the profiles that have viewed them. The user can also see other members’ profiles, photos, and send flirts at no cost.
OurTime also offers Tokens that members can buy to utilize the following features:
- PromoteMe: This feature puts the user on top of the search results.
- VirtualGifts: This feature allows members to send virtual gifts to other members, as a way of informing them that they would like to get to know them better.
- NotifyMe: This feature notifies you when a particular member you are interested in logs in and lets them know that you are waiting for them.
- MatchMe: This feature places you into other members’ daily matches to see if there is a mutual interest before making the initial move.
OurTime also offers a feature called ConnectMe, where members can talk and text other members while keeping their number private. This feature is included in any paid subscription plan.
If you wish to make the most out of your dating experience with OurTime, you must pay a subscription. Otherwise, you will not be able to make any connections with other members other than sending flirts.
Finding a Match
OurTime provides members a few ways to find matches. One of the ways is by utilizing their Search tab. The Search tab provides the users the option of finding matches by using keywords, viewing members that are online, and provides access to additional search tools. Members can also directly search members and narrow their search by age, distance, and zip code. Members can also edit their search options by selecting specific things like height, status, ethnicity, smoking, children, etc.
OurTime also provides match suggestions for their members, and the member has the option of liking or passing the matches profile page. Members’ profiles tend to be very detailed, allowing members to have an insight as to who they are and what they are all about. Members appear to make use of all the options OurTime has to offer to inform others of who they are. They utilize the conversations starters and answer the additional questions to complete their profile. Most members also appear to have more than one photo giving a glimpse of their personalities and activities that they like to participate in.
When you click into another members’ profile you are able to see all of the information that they decided to share about themselves. You can also view their pictures, where they are from, and their age. Members also have the option of blocking, reporting, or sharing other users profile page. These options are available at the end of every members’ page.
OurTime is available through their website desktop version and their mobile app. The mobile app is accessible through the Google Play Store and the Apple App Store. OurTime’s app rating on the Apple App store is 1.7 Stars out of 284 reviews, and 2 stars out of 3,380 reviews on the Google Play Store. Some of the major complaints about the app were technical issues along with the authenticity of its members.
When you log in to the mobile app version, you are able to instantly see other members’ profiles along with small tips of information that OurTime has for its members. You are able to see the profiles and the tips of information one by one as you scroll down the app. The app also has only four tabs on the bottom, Discover, Search, Messages, and Me. Their app’s layout is very simple and straight forward make it very easy to use.
OurTime has room for improvement in safety. OurTime currently does not verify its users like other dating sites. Making changes such as verifying photos or offering verified badges to its members would really make a difference in providing more security for its members. One thing that does help OurTime is that they make it merely impossible to have communication with other members without a paid subscription. This will probably discourage scammers to take advantage of OurTime members.
OurTime also encourages its members to report fraudulent profiles. This can be done by clicking on report at the bottom of each members’ profile page. OurTime offers tips on what to look for in a fraudulent member such as if the member is asking for money, is trying to sell something, offers you a job, tells you they are in a different country than the one stated in their profile, etc.
OurTime’s headquarters is 8750 N. Central Expressway, Suite 1400, Dallas, TX, 75231. Their Customer Care phone number is 833-233-8873.
OurTime offers three different subscription plans, Value 6 months for $4.99 a week or one payment of $119.76, Standard 6 months for $3.99 a week or one payment of $95.76, and Full Price 1 month for $7.99 a week or one payment of $31.96. The Value 6 months subscription includes full mobile access, message read notifications, profile highlight, and message highlight. The Standard 6 months and 1 month subscriptions only includes full mobile access.
OurTime accepts Visa, MasterCard, AMEX, and Discover as credit card payments. OurTime also accepts PayPal and mail in orders as methods of payment.
OurTime also offers Tokens that users can purchase to utilize certain features such as, Promote Me, Virtual Gifts, Notify Me, and Match Me. Members can purchase 280 Tokens for $9.99, 110 Tokens for $5.99, and 55 Tokens for $2.99.
MY ACCOUNT IS STILL FREE AFTER UPGRADING
If you paid to upgrade your account and you aren’t seeing the paid features, try checking a few things:
- Do you have an account on one of the sister-sites? Each of the sites have separate billing subscriptions. Check to make sure you upgraded the right account.
- Contact your financial institution to make sure your payment was processed successfully.
- If you mailed in a payment, remember that it can take up to 10 business days for the payment to be credited to your account.
HOW DO I BLOCK A MEMBER FROM CONTACTING ME?
Just click the Block icon, which can be found on every members’ profile.
HOW DO I UNBLOCK SOMEONE?
- Click your Settings in the upper right-hand corner of the screen.
- Click My Account from the drop-down menu.
- Next to Preferences, click Edit.
- Under Blocked Users, click to check the box next to the username of the member you wish to unblock.
- Click Unblock Checked.
WHAT’S MY APP VERSION?
In general, if you’re having trouble with the app, then you should check your mobile app store to see if a new version of the app is available. Downloading the latest version of the app resolves most issues that members have.
If you need to contact Customer Care about a technical issue with the app, then it’s good to know what version of the app you’re currently using. This is one of the things they will ask you about when we’re trying to diagnose and resolve the issue.
You can find your current app version on your Settings page in the app. Simply log in to the app, go to your Settings, and scroll down to the very bottom of the page. You’ll find your app version there.
You can also go into your phone’s App Settings, and check the information of the app. The app version should be available there as well.
HOW DO I REPORT A CONCERN?
It’s easy to report suspicious activity or inappropriate behavior. Just click the Report a Concern icon, which can be found on every members’ profile.
Reported concerns are always completely anonymous. Once you click the link, your concern will bypass normal customer care process and go straight to the appropriate team for review. Because of privacy policies, OurTime can’t disclose any actions that may result.
OurTime encourages you to report another member if they:
- Request money
- Try to sell you something
- Offer you a job, or a “unique opportunity”, especially in another country
- Tell you they are in a different country than what is listed on their profile
- Have a photo that doesn’t add up (i.e. doesn’t match their information)
- Send you harassing or offensive emails
- Are knowingly married (not separated) or a minor
- Have an inappropriate profile or photos, or send them to you via email or text message
- Behave improperly during or after meeting in person