VietnamCupid Review

VietnamCupid logo
4/5

VietnamCupid is a niche dating site, created with the idea of helping singles around the world meet their Vietnam love. Cupid Media owns and operates VietnamCupid, along with 34 other niche-dating sites. Cupid Media was launched in the year 2000 in Sydney, Australia, and has since become one of the leading technological companies for niche online dating. What makes Cupid Media unique is that they aim to provide a universal dating experience by bringing different parts of the world to the world of online dating. Not only do their niche dating experiences provide users with the opportunity of getting to know people from different parts of the world, but users also have the opportunity to select a dating site on other niche preferences such as, religion, lifestyle, special interests, etc. Members do not have to worry about language and communication barriers while using any of Cupid Media’s sites, as they provide multilingual interfaces and language translations tools, making it possible to connect with any member around the globe.

VietnamCupid claims to be the leading and largest dating website that has successfully helped countless Vietnamese singles find their special someone. You do not have to be Vietnamese to join. In fact, anyone of any nationality can join as long as they are interested in making a love connection with Vietnamese singles. If this is you, then VietnamCupid may be the dating site for you.

Membership Statistics

Members Worldwide 800,000+
Members from the U.S. 190,000
Weekly Active Members90,000
Daily Active Members1000+

Gender Disparity

Men65%
Women35%

Age Ranges

18-2415%
25-3433%
35-4430%
45-5415%
55+7%

Membership

VietnamCupid claims to have over 800,000 members worldwide, making them the leading Vietnamese dating site. The U.S. also comprises a large number of VietnamCupid’s members, consisting of 190,000 participants. VietnamCupid’s members actively participate on the site, with 90,000 users participating on a weekly basis, and over 1000 participants on a daily basis. Members who typically participate on VietnamCupid are looking for serious committed relationships, rather than just hooking up like other dating sites. Although VietnamCupid is intended for Vietnamese dating, you will find that members from all over the world participate on this site.

VietnamCupid members primarily consists of men as they make up 65%, while women only make up 35%. This allows for women participants to have more opportunities for finding and communicating with potential matches versus the men. Most of the men and women on the site are between the ages, 25-34 and 35-44, increasing the chances of finding matches between these age ranges. VietnamCupid caters to anyone looking to form relationships with Vietnamese singles; this includes heterosexual and homosexual singles.

Creating a Profile

Signing up on any of Cupid Media’s dating sites is super easy and fast. All that is required is providing your first name, indicating your gender, sexual preference, providing your email, and creating a password.  This is what is also required to create an account on VietnamCupid, taking only 2-3 minutes of your time, if that! Members can also sign up through their Facebook account if they wish to do so. These inquiries are all provided to the user in one screen, instead of multiple screens, making it super fast to complete. Once you provide this information, you will be prompted to upload a photo of yourself, but you can skip this step and upload the photo later. Photos can be uploaded through your Facebook account or your direct files. After submitting your photo or opting out, you will have access to your profile and can complete it further by answering the inquiries in the profile tabs under profile settings. You can also begin browsing other members’ profiles instantly.

It is recommended that you return to your profile settings and complete all the inquires located in the tabs, as completing the information will allow other members to know about who you are and what you are seeking; this facilitates the match finding process. It will also help VietnamCupid provide you with the most accurate matches possible. Each tab will display a red X next to it until it is thoroughly completed.

If English is not your forte, there is no need to worry, as Cupid Media provides a language setting on all of their dating sites, allowing the user to change the language to one that they prefer, facilitating the process of creating an account. Having this language feature along with translating tools, is how Cupid Media makes it possible for members to find their love even if it is across the world.

Using the Site

VietnamCupid makes their website easy to use and read, as their layout and design are very straightforward. Upon logging in, you will have access to other members’ profiles and basic search filters. You also have access to tabs on top of the dashboard that include, Matches, Search, Messages, and Activity. The dashboard will also display your profile completeness, prompting you to fully complete your profile. You will also have instant access to notifications of members trying to contact you, having an interest in you, or that have viewed your profile. Each notification is presented by an icon.

In terms of using the site, you will get the optimal VietnamCupid experience if you upgrade your membership, as contacting members will be limitless. With a paid membership, you can send any member a message and they will be able to read and respond to your message, regardless if they are paying or non-paying members themselves. As a paying member, you will also be able to use other neat features such as, live chat with instant messenger, hide your profile and browse anonymously.

On a free membership, you will only be able to add to your favorites and see who has favorited you, let other members know that you are interested in them and see who is interested in you, use basic and advanced search filters, and only be able to read messages sent from paying members. You can also send messages to other members, however, they will not be able to read it unless you upgrade or they upgrade themselves. There are members that send messages in their native language, and without the translating feature that you unlock with a Platinum membership, you will not be able to understand what they are telling you. This limits your ability to get to know other members and communicating with them.

Finding a Match

VietnamCupid provides search filters to find your perfect match. These search filters can be very basic, such as the filters provided as soon as you log in, which include, age and location. They also offer very advanced search filters that are based on appearance, lifestyle, and background or cultural values. Each of these filters are pretty extensive, allowing you to narrow down your match search to your exact criteria. There is a Body Mass Index filter that is locked and only available to members who upgrade. VietnamCupid also provides a matching algorithm for members who upgrade, facilitating the process of finding potential matches.

Every profile will show the members’ name, age, location, what they are seeking, if they are online, their photos, and a member ID number. If you come across a profile that you like, you will want to make note of their member ID, as you can use it to search for them, or you can use it to report them if you have suspicions that they are fake or fraudulent. Members’ profiles will also show you if they have been verified, by having a verification badge icon on their profile, and if they are paying members. Members’ profiles will be divided into sections that show if there are commonalities between the members. The sections will be either in a red color, to indicate where there is no match, or a gray color, to indicate where there is a match. Having the layout divided into colors facilitates the process of determining if members are compatible matches for each other.

You will also find that members write their profile in their native language, which will be hard to decipher if you do not understand what they wrote without a Platinum membership, as this membership provides a translating tool. Most members are looking for long-term and serious relationships. You will find some members that are Vietnamese, but there are also many members that are from all over the world.

Another feature that facilitates finding matches are Cupid Tags. Cupid Tags are tags that you can add to your profile, that you feel describe your personal traits, characteristics, hobbies, interests, etc. By adding Cupid Tags to your profile, you facilitate the process of other members that have commonalities with you, find you. You can add five or more tags and remove them later if they are no longer accurate.

Accessibility

VietnamCupid is currently available through its website and its Android mobile app. They currently do not have an app feature for iOS users. VietnamCupid currently has four stars out of 987 reviews on the Google Play store. Users appear to like the mobile app for the most part, but there were a few complaints; some of the complaints were about technical and billing issues.

mobile app on VietnamCupid

Signing up through the mobile app is the same as if you were signing up through their website. The same questions are asked but you are not prompted to upload a photo of yourself right away like their website counterpart. The layout and design of the app are easy to use, as you are presented with different tabs and the menu option on top. You also have access to other members’ profiles as soon as you log in. You are able to communicate in the same way as the website counterpart by letting the other members know that you are interested in them and sending them messages. The only feature that we didn’t see is being able to add members to your favorites list which you are able to do on the website counterpart. Other than that, the mobile app offers the same functionalities as their website counterpart; however, it is more convenient to view members on the website as they are presented in rows, whereas the app presents them in one column, providing a feeling of having to endlessly scroll down.

Safety

Just like any other Cupid Media dating site, Vietnam Cupid has a fraud prevention system in place and they routinely check members’ profiles to ensure fake and fraudulent profiles are terminated. They are very good at spotting fake profiles due to their fraud prevention system. If your account gets temporarily suspended or terminated by mistake, you may appeal your authenticity by providing verification of your identity or contacting customer support.

Members do not have to worry about running into malware, malicious links, or phishing while using VietnamCupid, as VietnamCupid is McAfee SECURE certified. VietnamCupid also promotes their verification badges by highly encouraging its members to obtain one. A verification badge is obtainable by submitting proper verification ID, such as, passports, driver license, and National ID cards. Not only do the verification badges provide a sense of security amongst its’ members, but the members who have them tend to be the ones more sought for.

Another safety measure that VietnamCupid offers to its members is the opportunity to complete the International Marriage Brokers Act Safety form. Members can also report any member they discover is fake or deceitful. The report member icon is available on top of every members’ profile page.

VietnamCupid’s headquarters is the same as Cupid Media, their operating company. Their office address is Level 5, 2502 5 Lawson Street, Southport QLD 4215, Australia. Their U.S. and Canadian customer support phone number is 1-800-787-0838.  The international customer support phone number is +617- 5571- 1181.

Price

VietnamCupid offers a Platinum and Gold membership that members can choose from. VietnamCupid highly encourages its members to choose the Platinum membership as it unlocks all of the features that VietnamCupid has to offer. The Platinum membership not only includes the same features as the Gold membership, but it also offers being able to rank above other members, doubling your profile space, VIP profile highlighting, advanced algorithms, and translating messages into your language. The Platinum membership however, is the most expensive. The Platinum membership offers three different subscriptions: 12 months for $12.50 a month and billed in one payment of $149.99; 3 months for $23.33 a month and billed in one payment of $69.98; and 1 month for $34.99.

The Gold membership offers fewer features than the Platinum membership but unlocks features that free standard members cannot access, such as, being able to communicate with all members, live chatting with instant messenger, sending and receiving messages, having no ads, hiding your profile and browsing anonymously. The Gold membership also offers three different subscription plans, 12 months for $10.00 a month and billed in one payment of $119.98; 3 months for $20.00 a month and billed in one payment of $59.99; and 1 month for $29.98.

VietnamCupid accepts Credit Card, PayPal, Paysafecard, bank transfer, and Skrill as methods of payment. The acceptable Credit Cards are VISA, American Express, Master Card, Discover, and Diners Club.

FAQs

How do I change my login email address?

You can change the email address you use to login by choosing “Email Address” from the Settings menu.

How do I reactivate my profile?

If you have chosen to switch off your profile from VietnamCupid’s site and change your mind, or your profile has been temporarily suspended by VietnamCupid for violating their Terms of Use, you can reactivate your profile by logging into the site and filling out the reactivation form. If your profile has been permanently suspended, and you believe this is an error, you can contact VietnamCupid. Your reactivation request will be reviewed within 24 to 48 hours.

What is the profile approval process?

New and updated profiles are reviewed by VietnamCupid to ensure they comply with their Terms of Use, for example, the profile is not offensive and does not contain contact information. This process is usually completed within 24 to 48 hours.

How do I add or change my additional profile information?

Along with your basic profile information, you can also add information about your Hobbies & Interests and your Personality to your profile. To add your Hobbies & Interests, choose “Hobbies & Interests” from the member menu. To add your Personality profile, choose “Personality Questions” from the member menu. VietnamCupid also provides a feature called CupidTags. CupidTags allow you to “tag” your profile with words that you feel describe yourself. To add CupidTags to your profile, choose “CupidTags” from the member menu.

Why do I keep receiving the message “Your session has timed out”?

For the security of VietnamCupid’s members, their site has an enforced time-out after 20 minutes of no activity. Further, VietnamCupid.com requires certain programs and internet browser settings to work correctly.